null Skip to main content

Terms and Conditions

Terms and Conditions

Welcome to All Terrain Medical (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.allterrainmedical.com (the “Website”), as well as any products, services, content, and features made available through it.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use this Website.


1. Eligibility

By using this Website, you represent that:

  • You are at least 18 years old, or the age of majority in your jurisdiction.

  • You have the legal authority to enter into these Terms.

  • You will comply with all applicable laws and regulations.


2. Medical Disclaimer

All Terrain Medical provides medical-related products and information; however:

  • The Website does not provide medical advice, diagnosis, or treatment.

  • Products sold are not a substitute for professional medical guidance.

  • Always consult a licensed healthcare provider before using any medical equipment or supplies.

Use of any product is at your own risk.


3. Products and Services

3.1 Product Descriptions

We strive for accuracy, but we do not guarantee that:

  • Product descriptions are error-free

  • Images reflect exact appearance

  • Specifications are complete or current

We reserve the right to correct errors at any time.

3.2 Intended Use

You agree to:

  • Use products only as intended

  • Follow all instructions, manuals, and safety guidelines

  • Not misuse or modify products in unsafe ways

3.3 Availability

All products are subject to:

  • Availability

  • Discontinuation without notice

  • Quantity limits


4. Orders and Payments

4.1 Order Acceptance

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities

  • Verify information before processing

4.2 Pricing

  • Prices are listed in USD unless otherwise stated

  • We may change pricing at any time without notice

  • Errors in pricing may result in order cancellation

4.3 Payment

You agree to provide:

  • Accurate billing information

  • Authorized payment methods

We use secure third-party payment processors and do not store full payment details.


5. Shipping and Delivery

  • Shipping times are estimates, not guarantees

  • Risk of loss transfers upon delivery

  • We are not responsible for delays caused by carriers or external factors


6. Returns and Refunds

Our return policy (incorporated by reference) governs refunds and exchanges. Key points may include:

  • Return eligibility window (e.g., 30 days)

  • Condition requirements (unused, original packaging)

  • Non-returnable items (e.g., hygiene-sensitive medical supplies)

We reserve the right to deny returns that do not meet criteria.


7. User Accounts

If you create an account:

  • You are responsible for maintaining confidentiality

  • You are responsible for all activity under your account

  • You must notify us of unauthorized use immediately

We may suspend or terminate accounts at our discretion.


8. Prohibited Uses

You agree not to:

  • Use the Website for unlawful purposes

  • Interfere with Website security or functionality

  • Attempt unauthorized access to systems or data

  • Resell products without authorization

  • Upload malicious code or harmful content


9. Intellectual Property

All Website content, including:

  • Text

  • Graphics

  • Logos

  • Product images

  • Software

…is owned by or licensed to All Terrain Medical and protected by intellectual property laws.

You may not reproduce, distribute, or exploit content without written permission.


10. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for:

  • Their content

  • Their privacy practices

  • Their terms

Use them at your own risk.


11. Warranty Disclaimer

To the fullest extent permitted by law:

  • All products and services are provided “as is” and “as available”

  • We disclaim all warranties, express or implied, including:

    • Merchantability

    • Fitness for a particular purpose

    • Non-infringement


12. Limitation of Liability

To the maximum extent permitted by law, All Terrain Medical shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or revenue

  • Personal injury, death, or property damage resulting from misuse, improper installation, unauthorized modification, or failure to follow product instructions

Our total liability shall not exceed the amount paid for the product in question.


13. Indemnification

You agree to indemnify and hold harmless All Terrain Medical from any claims, damages, or expenses arising from:

  • Your use of the Website

  • Your violation of these Terms

  • Misuse, resale, or improper handling of products


14. Privacy

Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to our data practices.


15. Compliance with Laws

You agree to comply with all applicable:

  • Local

  • State

  • Federal

  • International laws

Including those related to medical device usage, resale, export controls, and safety regulations.


16. Termination

We may terminate or suspend access to the Website:

  • Without prior notice

  • For any violation of these Terms


17. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted with an updated effective date.

Continued use of the Website constitutes acceptance of revised Terms.


18. Governing Law

These Terms shall be governed by the laws of the State of Illinois, without regard to conflict of law principles.


19. Dispute Resolution

Any disputes shall be resolved through:

  • Good faith negotiations first

  • Then binding arbitration in Illinois, if necessary

You waive the right to participate in class actions.


20. Contact Information

For questions about these Terms, please contact:

All Terrain Medical
Riverside, IL 60546
customerservice@allterrainmedical.com
877 907 2333


21. Additional Provisions for Medical Equipment Sales

21.1 Regulatory Compliance (FDA)

You acknowledge and agree that:

  • Certain products sold may be regulated as medical devices under U.S. Food and Drug Administration (FDA) regulations.

  • Products are offered in compliance with applicable FDA requirements to the extent required by law.

  • You are responsible for ensuring that your use, resale, or distribution of any product complies with all applicable regulatory requirements.

  • You will not remove, alter, or obscure any labeling, instructions, warnings, or documentation required by the manufacturer or applicable law.

  • You will not market or use products for any unapproved or unintended uses, including uses inconsistent with product labeling.


21.2 No Medical Supervision

You acknowledge that:

  • Products are provided without on-site medical supervision.

  • Proper training may be required for safe and effective use.

  • You assume full responsibility for ensuring users are adequately trained and informed.


21.3 Liability for Improper Use

We are not responsible for:

  • Improper installation

  • Failure to follow instructions

  • Use outside intended scope

  • Unauthorized modifications


21.4 B2B and Reseller Terms

If you purchase products for resale, distribution, or commercial use:

  • You agree to comply with all applicable laws, including FDA regulations, labeling requirements, and product safety standards.

  • You may not repackage, relabel, or modify products without proper authorization and regulatory compliance.

  • You assume all liability associated with resale, including customer claims, misuse, or regulatory violations.

  • You agree to indemnify and hold harmless All Terrain Medical from any claims arising out of your resale or distribution activities.

  • We reserve the right to revoke reseller privileges at any time for non-compliance.


21.5 Product Storage and Handling

You agree that:

  • Certain products may require specific storage conditions (e.g., temperature, humidity).

  • Failure to follow storage guidelines may result in product degradation or failure.

  • All Terrain Medical is not responsible for damage resulting from improper storage or handling after delivery.


22. Force Majeure

We are not liable for failure to perform due to events beyond our control, including:

  • Natural disasters

  • Supply chain disruptions

  • Government actions


23. Entire Agreement

These Terms constitute the entire agreement between you and All Terrain Medical regarding Website use and supersede prior agreements.


By using this Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.